FAQs

A selection of our most frequently asked questions and their answers

• How can I see what jobs my contractors have done?
• Can I manage multiple businesses on iAM?
• I'm having problems logging in, how can I access my account?
• Can I use iAM on a mobile or tablet device?
• We are a Multi Academy Trust, will iAM work for us?
• How do I login if I have forgotten my password?
• Why am I not receiving a link to reset my password?
• What are the technical requirements for using iAM?
• How can I activate my account?
• Why is my invitation token invalid?
• How can I upload an image straight from my phone or tablet?
• What is the difference between One-off Jobs and Help Desk Tickets?