How do I email a parent or next of kin following an incident?

We’ve made it simple for you to contact a parent, guardian, or next of kin when an incident occurs at school.

To do this, simply complete an incident form in the usual way 

Once your incident form is complete, head to the 'Follow-Up' Tab to manage next steps.



In the list of follow up options, select 'Share Details with Next of Kin'

Select Share to open the communication options.



Enter the contact’s name and email address.




You’ll be able to preview the email before sending.

Please note: The recipient will be instructed to contact the school location if they wish to respond and are instructed not to reply to the email.





Sending your Email:
If you’re happy with the email content, select the green ‘Send Email’ button to send it directly.

A record of sent emails is automatically saved, including who sent the email, who it was sent to, and when it was sent.