My account has been suspended, how do I get back in?

 All of our invoices have 30 day payment terms, if we have not received you payment in that time then we will suspend your account.  You will still be able to login to iAM, but you will not be able to access any of your organisation's information. As some payments need to be reconciled manually, contact us to let us know the payment has been made and we can unlock the account quicker.

Sending a remittance via email is a good way to let us know to expect your payment.