How do I run a report on training course completion?

To monitor which courses have been completed by your staff, head to the dedicated training reporting area.

To access the training reports, select the 'reporting' option from the Training dropdown menu.

Image showing the training dropdown menu with the reporting option highlighted

You will then be able to choose to report 'by course' or 'by user'.

By course

If you choose the 'by course' option, you'll be able to view the number of users assigned to the course, the number of users currently taking the course, the number of users who have completed the course, and the number of users with an overdue deadline to take the course.

Image showing the 'by course' view for reporting on training

You're able to filter the results by specific course, by category, or by user group. Each set of filters allows you to select multiple options at once, for example you could select five different user groups to filter by as well as four specific courses, and/or three categories.

The default view is to show you everything so that you're able to decide where to focus.

If you click on the name of a course, this will take you to the 'by user' report page with the course filter options pre-applied so that you are able to see which users make up the numbers shown in this report.

By user

If you choose the 'by user' option, you'll be able to view the number of courses each person has been assigned, the number of courses they have completed, the number of courses with an overdue deadline, and the number of courses that they are currently taking.

Image showing the 'by user' view of training reporting

You're able to filter the results by specific course, by category, or by user group. Each set of filters allows you to select multiple options at once, for example you could select five different user groups to filter by as well as four specific courses, and/or three categories.

The default view is to show you everything so that you're able to decide where to focus.

Specific user report 

Clicking on a user's name from the 'By user' report will then show you a more detailed view of the courses that a specific user has completed. As well as filtering by the courses, you're also able to filter by status, or progress. You could then report on all the overdue deadlines a user has, or all of the courses that a user has completed.

Image showing the training records of a specific user