How do I add care plans or documents to a medical record?
Keep important care plans and supporting medical documents together with the individual’s medical record.
Authorised users can upload supporting documents to a pupil or staff member’s Medical Register, helping keep important medical information easy to find in one place.
To add a document:
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Go to Incidents > Register.
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Find and select the relevant pupil or staff member.
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Open the Documents tab.
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Select Add new document
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Choose the file you want to add - files must be in one of the following formats:
PDF, DOC, DOCX, JPG, JPEG, PNG
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Add any required details or description as well as any review dates that relate to the document.
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Save the document to the individual’s record.
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Once uploaded, the document will be available from the individual’s Medical Register to users with the appropriate permissions.
What types of documents can I add?
You can use the medical documents area to store relevant supporting medical information, such as:
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Individual healthcare or care plans
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Allergy or emergency action plans
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Medical letters or supporting notes
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Medication related documentation
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Other relevant health or medical records
Can I view or download a document later?
Yes. Open the individual’s record and go to the medical documents tab. Select the relevant document to view it and, where available, download a copy.

Who can access medical documents?
Access to medical information and supporting documents is controlled by user permissions. If you cannot see the medical documents area or the option to upload a file and you believe you should, speak to your organisation’s iAM account owner.