How can I enable or disable two factor authentication for my account?

Two-factor authentication is a security process in which you can provide two different authentication factors to verify your identity. This creates extra account safety.

Enable two-factor authentication

  • Click on 'My Profile' in the top right-hand corner
  • On your account page, scroll down to 'Two-Factor Authentication (2FA)' and click the green button that says 'Enable 2FA'
  • Follow the three steps shown on the screen, and when complete click 'Confirm and enable 2FA'


Please note: the above is an example only and will be different from the unique QR code for your account

Disable two-factor authentication

  • To disable two-factor authentication, head back to this area in your profile and click 'Disable 2FA'

  • Enter your password to confirm this