Help Desk

How to get the most out of your internal Help Desk

• Can my users report issues at my sites via iAM Compliant?
• How can I manage Help Desk tickets?
• How can I assign a group to a Help Desk category?
• Can I configure my Help Desk categories to allow users to specify asset faults when they raise a ticket?
• Can I set up a friendlier email for our Help Desk?
• How do I set up categories for my Help Desk?