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Help Guides & Frequently Asked Questions

What is a location?

A location is a building or premise that your business operates from.  Each location will have a type of use e.g. office, coffee shop, retail.


  • If you are a chain of coffee shops then each of your shops is a location.
  • If you have multiple offices in separate buildings, then each office is a location.
  • If you operate a tourist attraction and have an office, coffee shop and gift shop in separate buildings, then each would be a location.

iAM does not impose any rules on how you should divide your business into locations, we recommend that you use a division that makes sense to you.

You may want to read our guide on choosing a name for your location.

Last updated by Laura Smith on May 18, 2017 14:19