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Help Guides & Frequently Asked Questions

How can I reset someone's password?

If you or a member of your team has forgotten their password, then they can reset it from the login screen.  

  • Go to
  • Click on 'Forgotten password?' on the login page
  • Enter the email address of the user and click 'Reset Password'
  • They will receive an email with instructions on how to set a new password.

Last updated by Laura Smith on November 14, 2019 13:26